In order to sign up to receive EFT payments on your organization's truist connect account, you must have admin access. If you need admin access to your organization's truist connect account, please contact our support team at firstname.lastname@example.org or 800-687-8505 option #2, option #2, and option #2 a third time.
- If you are an admin, please use the "EFT" tab near the top of the screen in order to receive truist payment via direct deposit.
- Once you click the "EFT" tab, please enter the Bank Name, Bank Routing Number, Account Number, and Account Type and fill out the contact information. The email address listed in the "email address" field will receive a notification email every time your organization receives an EFT deposit.
- Click "submit" to finalize the changes. The changes go into effect right away so after the bank information is added, all future payments should be sent via EFT.