Once you have created an account and logged into the truist connect website, accessing the donor report associated with a truist payment that you have received is simple. Please use the instructions below as a guide -
- Click on the "payments" tab near the top of the Truist Connect website
- Find the payment that you would like to view the donor report for then click the "details" link to the right of the payment
- Please note that donors get to select how much personal information is provided to the non-profit organizations when they make their gifts. If you see "not provided" listed under a given field in the donor report, it means that the donor chose to remain anonymous
- You can download an excel file of the donor report by clicking the green "download" button near the bottom left corner of the donor report.