Standard Support is available Monday – Friday, 9:00 AM – 8:00 PM EST USA, excluding US Holidays.
Keep in mind standard support is here for any specific questions you have about auction manager that are not clearly communicated via our help articles.
Unfortunately, our tech support line is unavailable for consultation calls or walkthroughs.
*Note: If you have an account manager, please reach out to them for your support.
If you wish to call us, Please call us at 866-621-0394 option 2. OR 800-687-8505
You can email us at email@example.com and you will receive responses within the above timeframe.
When contacting us, be sure to inform us of your Organization Name and Auction Name so that we can locate your account and assist you. Also, if emailing us, please make sure that the email comes from an email address under the team members section so we can verify the request.
To save you time, please check our extensive help article section to make sure your question is not already answered before calling.