Have a question / concern that needs answered about an auction or item? Here is how to contact them:
Note: If you are using a mobile device, you will need to choose View standard version of site at the bottom of the webpage before following these directions.
1.) Log into your bidder account on Biddingforgood by choosing bidder in the top-left corner of the page. If you are already signed in, you will see in the top left corner "Welcome (Your name)".
2.) Go to "My Account" in the top-left corner of the page. Choose the "My Purchases" link on the left side of the page if you have already purchased an item. Otherwise, choose "My Bids".
3.) You will see a list of all of the purchases or bids you have made depending on your selection. Click on the item's name next to the item you wish to reach out about. This will take you to the Organizations item page for the item chosen.
Note: If you do not see the item listed here, find the item on the auction homepage. Then continue with the instructions below.
4.) There is a button below the item image that says "ask a question about this item". When clicked, this will open a form which you can use to send a message to the hosting organization.
You can also contact them another way:
After completing step 3, on the very bottom of the Organization's Homepage, there will be a "Contact Us" link to the right of the social media links. There should be an email and/or phone option available.
See the picture below for an example of both ways to reach out to the Organization.
If you have reached out to the organization both ways as shown above, and have still not received a response in a appropriate amount of time; please reach out to email@example.com. Please inform us that you have followed this help article, and provide us the organization's information and the question/concern, and we can assist you in contacting them. Note that you must first follow the directions above to contact the Organization.