To award an item to an Offline or Live Event bidder:
- Go to Close Out > Award Items, navigate to the item and click its Payment & Email Details OR Select Winner link.
- Select Offline from the Type of Winner drop down menu.
- Enter the bidder's name, bidder number, or username in the Enter Winner field and select the correct bidder from the list that generates. If the list does not generate you will need to follow the instructions in the next section before moving to step 4.
- Enter the appropriate amount in the Amount field, and click the Award button.
If there is no record of this bidder when you type in their information - you can add him/her as an Offline/Live Event bidder by completing these steps:
- Click on the Add Bidder link to the right of the Enter Winner field.
- Click the Create Offline Bidder link.
- Complete the page by entering the bidder info then click the Add New Bidder button.
- Return to steps 1-4 in the first section of this article.