FirstGiving Refund Policy

FirstGiving Refund Policy

FirstGiving is able to refund any donation that is made within 7 days of the donation date.

It can take up to 3-5 business days for the funds to arrive back into the donors' account. 

If the donation falls within our 7-day refund policy, please be sure to provide us with the email address used to make the donation, donation amount, and donation date. 

Refund requests more than a week will not be refunded. If a refund is needed after a week, please contact the nonprofit organization directly.

 If you need assistance in finding the information for the nonprofit you donated to please provide us with the email address used to make the donation, donation amount, and donation date.