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I need a refund, what do I do?

FirstGiving Refund Policy

FirstGiving is able to refund any donation that is made within 7 days of the donation date.

  • It can take up to 3-5 business days for the funds to arrive back into the donors account. 
  • Refund requests more than a week will not be refunded. If a refund is needed after a week, please contact the nonprofit organization directly.
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