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Administering your Fundraising Mobile App

Fundraising Mobile Apps help your supporters become better fundraisers Mobile Apps enable your fundraisers to:

  • Make more ‘asks’ – Easy to email, post to Facebook or tweet their friends.
  • Get more donations
  • Spend more time with your brand

To learn more about Fundraising Mobile Apps, visit us here.

Configuring your Mobile App

1. Contact Us

From the e2RM administration console (Event > Mobile App), the event administrator can enter the phone number and Email address which is then displayed on the app.

Selecting “Call Us” will call the number. Selecting “Email Us” will launch the mobile devices email client.

 

2. News Articles – The “News” tab inside your app

Administrators can create News articles which will be displayed on the participant’s mobile app. The event administrator can create the content on the e2RM administration console (Event > Mobile App > News & Information Articles).

  • Admin must provide a headline. The headline is what the participant sees when they select the News menu on the mobile app.
  • Admin can provide an image (optional). The recommended image size is 610  x 310 pixels.
  • News are sorted in chronological order with the newest article displayed first.
  • To delete a News article, click the red “X” next to the description under the News & Information tab.
  • To edit an existing News article, click the black bold headline of the article. The text will populate back into the Headline and Body fields. Edit the fields and then click “add” again.



App View:

3. Information Articles – The “About” tab inside your app

Similar to the News feature, administrators can create information articles that will be displayed on the participants mobile app. About is a section allowing you to add longer articles that are segmented by category. App users can scroll down your category list and find more specific information about your event.

The event administrator can create the content on the e2RM administration console (Event > Mobile App > News & Information Articles).

  • Admin must provide a Title and enter the body into the Article section.
  • Admin must select a Category for the information article. If no category has been created, the admin can create a category by clicking on the green “+” symbol. The recommended image size for the category icon is 46 x 46 pixels.
  • Admin can provide an image (optional). The recommended image size is 610 x 310 pixels.

Tip: Some suggested categories might be: Help, Fundraising Tips, Volunteer Info, Location Info, Race/Run/Cycle Day Info, Social Media Tips, etc.

  • To add an About article, chose a Title and Image. Add your article text under Article. Make sure you have selected the appropriate Category from the drop-down box below. Click “add” to post your article.
  • To delete an About article, click the red “X” next to the description under the News & Information tab.
  • To edit an existing About article, click the black bold headline of the article. The text will populate back into the Title and Article fields. Edit the fields and then click “add” again.



App View:

4. Promotional Settings

Once you have your Mobile App, enable your Mobile Fundraising Settings in the Event Settings section of your event.

App Store and Google Play Store icons will be placed on the bottom corner of the Event Home Page and above the profile information on the Participant’s Welcome Page.



Additionally, when a participant lands on the Mobile Event Home page, or logs into his or her Account using their iPhone or Android device, they will be notified that there is a Mobile App available for download.



Good Luck!

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