Household Import Error


I'm getting everyone with the same last name in my Excel import file assigned to a household. This is putting unrelated people with different addresses in the same household and some people in two households (i.e. the one with everyone's same last name + their correct household where spouse has a different last name.) These appear in the status screen-at the end of the import process-shows who was imported. How do I fix this?


The Import Records list shows a list of all the donor names imported (donors and affiliates). To view the donors assigned to particular households, click on Donors and view the Contact Info in the household profiles

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