Locations, location types and search options


  • Once you set up your locations, you will be able to set up a landing page for each location with its own thermometer, scoreboard, and unique register button.
  • It is optional to set up different location types, which allow you to produce reports at a national and city level. If you would like to do this, you should set up your location types before you continue with these steps.

Step 1 Setting up a Location

 Location Setup

  • Beside Location Name, type a location name. Keep in mind that the Location Name field is flexible. It doesn’t have to refer to a location. For example, you could use this field to create subcategories for a run, such as 5K, 10K, and 20K. In that case, you would set up a location for each distance. Participants can choose the distance when they register. As well, you can easily run reports by location.
  • Beside Event Location Export ID, type a name that will uniquely identify this location in exported data. We suggest using the same name as in the Location Name field unless your organization requires another naming convention.
  • Beside Location Type, click the arrow and choose a location type from the list. The Location Typefield only appears if you have setup multiple location types.
  • Beside Admin Description, type a description that will appear on the Registration page whenever the postal code search is not enabled. It will appear in the location dropdown menu for registrants to select. Example: London Walk at White Oaks parks

Location Content

  • Beside Language, choose the language that you want to set up content for.
  • You can choose up to two images to appear on the location home page (e.g. a picture and a map). Beside Image A and Image B, click Browse. Then locate the directory the image is in and double-click the file name.
  • To edit the content that would be found in Content Section A and Content Section B, you would go to Content in your event under Section A (Start Up & Password) and then click on the link for your Location Home Page. There will be a dropdown at the top of your event that will highlight which location's content you are editing.

  • Beside Fundraising Goal, type the amount you hope to raise. This is for internal use and is specific to a location.
  • Beside Event Start, choose when the event starts in this location.
  • Beside Event End, choose when the event ends in this location.
  • Beside Registration Start, choose when registration begins for this location.
  • Beside Registration End, choose when registration ends for this location.
  • If you want to specify different start times (or “waves”) for the location, which can be especially useful for events with a large number of participants:
    • Beside Wave Name, type a name for this wave of starters. Then choose whether this is an English or French name. (You can set up both names here.)
    • Beside Wave Export ID, type a name that will uniquely identify this wave in exported data.
    • Beside Is this wave private, leave the box blank if you want to allow registrants to select a wave. (If you don’t want registrants to be able to select a wave themselves, click the box so that a check mark appears.)
    • Beside Wave Start, click the arrows beside the hour and minute fields to select a starting time, then click AM or PM.
    • Beside Registrant Block, type the maximum number of people who can start in this wave.
    • Beside Team Block, if you want to reserve places in this wave for participants who are part of a team, type the number of spots to be reserved.
    • Beside Starting Registrant #, type the number assigned to the first participant in this wave.
    • Click Add Wave.
    • Click Submit.

Step 2 Setting up Location Types

Location types are used in reports. For example, some organizations like to produce reports about a campaign both at a national level and at a city level. They would set up two location types (national and city) to accomplish this.

If your organization requires location types, follow the steps below to set them up. If you do not require location types, skip these steps.

  • Beside Name, type a name for this location type.
  • Beside Description, type a brief description to remind you of the purpose of this location type.
  • Beside Export Location Type ID, type a name that will uniquely identify this location type in exported data.
  • Beside Display Location, click the check box so that a check mark appears. (If this box is not checked, the Location Types field will not appear when you create new locations.)
  • Click Submit.

Important: If you have already set up locations for your event, don't forget to assign a relevant location type to each of your location. To do this click on your location and select "Edit Information". Next to Location type open the drop down list and make a selection.

Once eacj location is assigned to its specific location type, enable the Location Types dropdown box (See the below step).

Step 3 Enabling Location Search

  • Option 1: Choose a location type from a dropdown menu
  • Option 2: Entering their postal code to find events that are nearby (only available in Canada and the UK). Note: In order for the postal code search to work, you must have entered your organization address, including the country
  • Option 3: Typing a wave ID or promotional code.

Click Save.

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