Some virus scanning software will inaccurately identify certain files within GiftWorks as containing a virus. The detection usually reports a guilty file as Obscured HTML. This simply means that the virus software is detecting HTML code contained in a file. While it is true we have HTML in our files, none of our code should be classified as a virus. If your virus scanning software detects Obscured HTML in a GiftWorks file, feel free to investigate. Please use caution when deleting or quarantining any GiftWorks files as you run the risk of negatively affecting GiftWorks. If you have any questions, please contact us right away and we can help investigate any concerns you might have.
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