To delete individual donations:
- Click on Delete this Gift from the Related Actions menu (on left side) when viewing a donation within a donor profile.
- Click on Settings/Importing, Exporting and Data Management/Delete Information From Your Database/Manage Deleted Donations. Click on Check All and then click Delete Permanently.
To delete multiple donations:
- Create a donation SmartList of the donations to delete
- Click on the Settings/Importing, Exporting and Data Management/Delete Information From Your Database/Delete SmartList Contents
- Select the SmartList from the dropdown list
- Click on Delete SmartList Contents to delete all of the donations on that SmartList
****To post a correction for accounting, click Settings/Financial and Accounting/Post Transactions to QuickBooks or File and complete the posting.You will not be able to post the correction once you permanently delete the donation.**** There will not be any record of the deleted donation(s) in the donors overview. You can note the deleted donation by clicking on Make a Note from the Related Actions menu.