Once a request has been approved, the next step is to fulfill it. This means preparing the donation to go out or that it is has already been sent to the recipient. Selecting a request as Fulfilled helps you keep track of what you have said yes to (approved) and what donations have actually been sent. Select the Fulfill button on an approved request, and it will move to the Fulfilled status.
TIP* If you do not have a certificate number ready during the approval phase, you can enter one now to be tracked in the system (note the requester will not have that certificate number unless it is entered at the approval step).