If the ticket has not been processed:
In order to remove a ticket order:
Under close out > Close your auction > ticket orders, please choose payment and comments beneath the ticket order, and choose remove ticket order.
If you are unable to remove the ticket order, please contact us at firstname.lastname@example.org
Please indicate the following:
- Complete order details. (ex. Persons name, amount of tickets purchased)
- Name of your Organization and Auction
We will then remove the ticket order for you.
If the ticket has been processed:
Please see this help article on how to perform a refund.