To provide your bidders an automatic way of covering the processing fees, you can use our cover processing fee option.
Keep in mind we highly suggest mentioning you will be applying this extra percentage, both on your homepage and the item description as well as in your email blasts. This way the bidder will not be surprised by the extra charge.
- Go to Close out > Get Ready > Cover Processing Fee
- Choose what you want to be covered:
- Enter the percentage of what you want to be covered by the processing fee.
- Click update cc fee settings
Now, once you award an item, and go to process it, the fee will be automatically applied to the order.
Note: Should you wish to change your fee for a single person or order, change the fee by following the steps above. Then, when the order is in process payments, click on view purchases, and choose recalculate fee. Then process as normal. Remember to set your old percentage back for other orders.