Credit- search for specific transactions using the criteria shown. Identify individual transactions by Reference # on the far left of the report. You can download this report into XML, Excel, and PDF format.
*PLEASE NOTE: The filters are case sensitive and must appear as is if searching for a specific card.
Ex: If a cardholder’s name is John A. Smith, you must search by John A. Smith, not John S or Smith.
Your results page will appear as below. You can click on the PNRef# to open options to print a receipt, process a refund or reprocess a sale.
To process a refund, you can type in any amount up to the original amount of the sale and click Yes, Refund Account.
If this transaction has not settled, you can simply click on Void This Transaction if you wish to delete from your batch.